Why did the booster and extra moves ads disappear? (2025)

January 2021

@protazerg Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

Thank you

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January 2021

Hi and Welcome to our Community

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

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Werner_Cichy Posts: 29,839 Crushing Legend

January 2021

Yes, it happens to me again and again that the bonus functions on the mobile device disappear. But they keep coming back. Sometimes after a day, sometimes after a week. Always check for updates.

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nettieg Posts: 9 Level 2

July 2022

This message is not helpful at all.

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Pitty_Kitty Posts: 13,008 Soda Moderator

July 2022 edited July 2022

Hello @nettieg and welcome to Soda community!

I'm sorry to hear the feature you like is currently missing in your game. It often happens in players' games and it frequently comes back. Reasons are detailed in @Freddy_ answer.

We players can do nothing on our sides but wait for the feature to come back, provided we keep our games up to date 🙂

Thank you for your feedback. Hopefully the ads feature will come back soon to your game.

Enjoy your day!

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hugelov Posts: 2 Newbie

August 2022

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Elleni39 Posts: 109 Level 2

August 2022

My ads. Have been gone for almost 2 months now!.. in the beginning of July they left n never came back..no matter what i did it didn't work..im a loyal player since this game came out in November of 2014.. n this is what i get??.. are they ever gonna come back??.. the most they ever were gonna was for a month but 2 months, this is ridiculous!..i can't beat any levels without these ads..

Bring them back please!..im tired of beginning stuck on the same level for days!.. almost 8 years of every single day playing n this is what i get!

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August 2022

Hi there @Elleni39 Consider yourself lucky because you had ads for a long time 🤗! I started playing this game in February 2015 and have never seen ads. Still, I'm at the end of the map, never purchased but because of the (timed) boosters I've received in 4 in a Row, Teams, Kimmy's Arcade, Seasonal Events etc.

Make sure your game and device has the latest updates and hopefully you’ll see the ads back soon 😃

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Elleni39 Posts: 109 Level 2

August 2022

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Elleni39 Posts: 109 Level 2

August 2022 edited August 2022

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* Edited by CM:😳You seem to have missed the mark! Please let's not spam - OurHouse Rules

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