FAQs
How do I talk to an actual person at USPS? ›
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)
How do I contact the USPS about my package not delivered? ›- Submit a search request in the Missing Mail application, OR.
- Call your Consumer Affairs representative via 1-800-ASK-USPS (1-800-275-8777) and they can complete a search request on your behalf, OR.
Protect Yourself From Email Scams
Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email. Poor grammar and spelling errors are a good indication that the email is fraudulent. If the email requests “immediate action,” it could be a scam.
The Postal Inspection Service's Revenue Investigations Program focuses on detecting counterfeit postage labels and stamps.
What number is 1 800 275 8777? ›United States Postal Service (USPS) – If you have not received your mail, contact your local USPS office or contact ASK USPS at 1-800-275-8777.
How do I contact the Postal One help desk? ›If you experience any issues, please contact the PostalOne! Help Desk at 800.522. 9085 .
What happens if USPS never delivered my package? ›Complete a Help Request Form
We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. We'll forward your request to your local Post Office™ facility to help locate any missing items.
File a complaint about mail services
Track a package or use USPS's Email Us form to file a complaint online. Select the reason for your complaint, including delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711.
What You Can Do: Please sign up to receive text or email tracking updates to follow the package on its journey. If the package hasn't been delivered within 24 hours of this status, use your tracking number and submit a service request to your local Post Office™.
How do I contact the USPS? ›How do I report a fake USPS email? ›
Forward suspicious emails and texts to spam@uspis.gov, then delete. If you receive a suspicious email or text about a package delivery failure, forward it to spam@uspis.gov, then delete the email.
Can you see what mail is being delivered? ›Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the USPS Mobile® app.
Why is forever crossed out on stamps? ›A: The United States Postal Service requires a line through the word "Forever" when the stamp is pictured. This is done to prevent counterfeit copies. The stamps you receive do not have the line through the word.
Do all USPS stamps glow under UV light? ›All luminescent stamps glow under shortwave UV light to a greater or lesser degree, but fluorescent stamps also glow under longwave UV light (and usually brighter). Phosphorescent stamps do not glow under longwave light.
How do I talk to a real person at UPS? ›- Supply Chain Solutions. +1-800-742-5727 from the U.S. and Canada. ...
- Distribution Services. +1-800-742-5727 from the U.S. and Canada. ...
- Service Parts Logistics. +1-800-742-5727 from the U.S. and Canada. ...
- Air/Ocean Freight. +1-800-443-6379 from the U.S. and Canada. ...
- UPS Express Critical.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.